Financial Services Regulation Committee
Latest Signals
02 Sept 2026Consumer duty is central, but prescription still has a rolePosition
“[Speaker: David Geale] The consumer duty is an incredibly important tool. It is something that we use on a regular basis. We can point to a number of areas where we have seen positive outcomes as a result of the duty being in force. For example, if we look at the GAP insurance market, we took action under the consumer duty looking at fair value. We have seen savings generated of around £70 million a year for consumers, so we do use it in those areas.”
Recent Sessions
View all (36)22 Jul 2026Consumer insurance: claims, duty and AI
15 Jul 2026Consumer insurance: FCA, claims data and AI