Social Value Ideas for Vale of Glamorgan Council
We have identified 50 evidence-based social value themes for Vale of Glamorgan Council in Wales across 44 service areas. These insights are derived from the latest council meeting transcripts and can inform your social value strategy for bids and tenders.
Draft licensing policy updated
Members considered a revised Statement of Licensing Policy for 2026 to 2031. The draft was updated after consultation and will be taken forward for cabinet and full council approval, with changes incl…
“Speaker 3: Thank you, chair. Kirsty Evans. I'm the licensing team manager. So this report is to provide members with a proposed draft statement of lic…”
Alcohol licence application reviewed
A new premises licence was considered for Cosmeston Lakeside Cafe, with the application reduced from live music/films/alcohol to alcohol sales only. The decision was taken under the Licensing Act with…
“Speaker 4: Thank you, chair. I'm Kirsty Evans. I'm, the licensing officer. So the licensing authority has received an application for the grant of a p…”
Licensing policy review endorsed
Cabinet endorsed the statutory licensing policy review for 2026 to 2031, following consultation and consideration of responses from Alcohol Change UK and Cardiff and Vale University Health Board. The …
“Agenda item four is a reference from the statutory license committee on the June 16. That's a review of the statement of licensing policy from 2026 to…”
Customer relation reforms
The customer relations update set out a major improvement programme for Contact One Vale (C1V), including a new telephony platform, wider digital channels, AI-assisted insight, and a customer charter.…
“Contact One Bell remains one of the council's most important frontline services, and it critically provides a single route into council services for m…”
Call demand and resident delays
The council said demand levels continue to challenge service delivery, with higher waiting times at peak periods and residents sometimes needing to contact the council more than once. The improvement …
“However, it's important to recognize there's some significant work to do to improve the customer experience and reduce the pressure so that we achieve…”
C1V task and finish group
The committee agreed to create a task and finish group to review C1V improvement work, with several members volunteering and Councillor Emma Goodjohn nominated as chair. The group will examine service…
“So, we're moving now to the membership. So so committee, can we just talk about who would like to be involved in this task and finish group? I'm happy…”
Sully Primary phase one awarded
Cabinet approved use of the CEWSCAP Lot 3 framework to deliver phase one works at Sully Primary School, funded by up to £2.972m of section 106 contributions. Phase two remains subject to future fundin…
“The Sully Primary School project, This forms part of the council's approved sustainable communities for learning program and has previously received c…”
ALN consequential funding push
Council backed a motion urging Welsh Government to pass on special educational needs / ALN consequential funding to local authorities and schools in full. The debate cited around £340m overall consequ…
“The motion, relates to the receipt, of a one off amount of 322 it's actually a little bit more now, consequential funding by Welsh government relating…”
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