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Social Care Case Management

Adults and children’s social care record systems (Mosaic, Liquidlogic, Eclipse, Servelec). 226 UK councils have discussed social care case management in monitored meetings — track who, where and how the conversation is moving.

Councils discussing226
Meeting mentions1,802
Last 3 months134

What councils are saying about social care case management

Social Care Case Management is one of the procurement themes QuorumInsight tracks across UK local government, detected in 1,802 meeting mentions spanning 226 councils. Every mention comes from an analysed council meeting — a cabinet decision, a committee discussion or a budget report — so this is a picture of what councils are actually planning and debating, not a directory of published tenders.

Discussion has been rising quarter-on-quarter: there were 134 mentions in the last three months, against 84 in the three months before. For suppliers, that matters because activity in a council meeting typically precedes any formal procurement by months. Reading it early is the difference between shaping a requirement and responding to one. Social Care Case Management sits within the broader it & digital category.

Mentions over the last 12 months

Monthly social care case management mentions across all monitored UK councils, by meeting date. The current month is excluded while it is still in progress.

Most active councils

Hillingdon London Borough Council in London is the most active authority on social care case management, with 45 mentions across 45 monitored meetings — around 2% of all social care case management discussion QuorumInsight has tracked. The council returned to the subject as recently as its “Financial Recovery & Audits” meeting on 15 Jul 2026.

Lincolnshire County Council (42 mentions) and Flintshire County Council (40) are also notably active. The full list of leading councils is below — each links to its live intelligence profile.

In councils’ own words

Recent meetings where social care case management came up, with the relevant passage from the discussion. Each meeting links to the council’s intelligence profile.

Warwickshire County Council · Fire, Finance and Services · 30 Sept 2026

“we currently host it. It's a system that accountants will own, sits on our servers and we look after it.”

Moray Council · Contracts and Audit Follow-up · 29 Sept 2026

““the Mosaic system that will be replacing our current Care First system””

Swansea Council · Children's Placement Pressures · 29 Sept 2026

“Mosaic remains an important part of the transformation and improvement program”

Isle of Wight Council · Audit, Contracts & Controls · 28 Sept 2026

“the project to implement mosaic”

Moray Council · Budget Pressures & CareFirst · 24 Sept 2026

“an issue which has been ongoing in relation to the renewal of the care first”

Edinburgh City Council · Budget, Retrofit & Assets · 24 Sept 2026

““Mosaic, we are about to deliver that in November. That will drive benefits for social care””

Related topics in it & digital

Track social care case management across every council

Set an alert on social care case management and get notified whenever a monitored council discusses it — with the meeting, the context and the quote.

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