Public Administration and Constitutional Affairs Committee
Latest Signals
24 Feb 2026PHSO says complaints volumes are rising sharplyConcern
“[Speaker: Paula Sussex] The first thing to say is that it should not be missed from this hearing that we are seeing an unprecedented increase in the number of complaints coming to us—25% to 30% this year. Many of my colleagues in the other ombudsman schemes are seeing the same, which implies that there is a good deal of pain out there.”